Documenting a medical emergency in a time of crisis

Al Rayyes Family: A Humanitarian Journey

What began in 2025 as a grassroots effort around Yaser and his family gradually became the foundation of Pont de Mer Humanitaire. Since 2026, the organisation has formally supported the case alongside the medical, humanitarian and institutional partners involved.

One family, one emergency, one movement that became an organisation

From citizen action to coordinated humanitarian work

In 2025, Pont de Mer Humanitaire did not yet exist. Family members and local supporters rallied around Yaser and the Al Rayyes family to raise the alarm, document their needs and seek a safe evacuation route. That experience led to the creation of the organisation. Since its formal establishment in 2026, Pont de Mer Humanitaire has carried the case and coordinated the steps within its remit. Alongside humanitarian, medical, diplomatic and institutional partners, this sustained work of documentation, advocacy and liaison helped open the way for the evacuation carried out on 4 June 2026 under WHO coordination.

Jérôme Tinard remet le dossier de la famille Al Rayyes à M. Diab Al-Louh, ambassadeur de Palestine en Égypte, au Caire le 10 mars 2026

The wider context

In Gaza, many civilians face a collapse in access to care: damaged health infrastructure, scarce specialist treatment, severe movement restrictions, administrative barriers and uncertainty surrounding medical evacuation mechanisms.

This case concerns one family and a medical situation that requires careful coordination among relatives, healthcare professionals, hospitals, humanitarian organisations and public institutions.

Bâtiment du ministère palestinien de la Santé

Turning a complex case into a clear, actionable file

In a complex medical emergency, finding a treatment option is only part of the challenge. The case must also be made clear, complete and usable by the right people at the right time.

Documents de coordination disposés auprès d'un drapeau de l'Organisation mondiale de la Santé

Key stages in the pathway

1 — Understanding the situation

Assess the medical, family and humanitarian circumstances to identify the most urgent needs.

2 — Building the case file

Gather, organise and present the available information so that the case can be reviewed efficiently.

3 — Exploring viable options

Identify facilities and partners able to assess a referral or treatment pathway.

4 — Coordinating communication

Keep information moving securely among the family, doctors, hospitals and institutions.

5 — Maintaining follow-up

Maintain careful, documented follow-up as the situation evolves.

Coordinating without taking anyone’s place

Pont de Mer Humanitaire helps structure the case and facilitates communication with the appropriate stakeholders. It does not replace medical professionals or public institutions.

Rencontre avec Cleopatra Hospitals Group au Caire pour préparer une prise en charge médicale

What this pathway shows

This case shows that, in a crisis, access to care depends on more than medical need alone. It also requires clear documentation, understandable evidence, the right contacts and sustained coordination despite repeated obstacles.

Institutional note: Every case is assessed individually. No evacuation or treatment can be guaranteed, but rigorous coordination can help create an opening where none previously seemed possible.

Support these pathways

Every case requires time, rigour, secure communication, accurate documentation and sustained coordination. Your support helps us continue this work of liaison, follow-up and practical facilitation.

Consultation entre une patiente et un professionnel de santé